Survey We want to make your experience better!Please answer a few short questions. Email AddressEmail (Optional) What product did you buy, and why? Payment OptionsDid you know that we have/offer different payment options? Yes No On a scale of 1 - 10, how easy was the payment portal to use? 1-2 3-4 5-6 7-8 9-10 1 - 2 being the most difficult, 9 - 10 being the easiest.How could we improve?Customer CareOn a scale of 1 - 10, how was your experience with our online customer care support? 1-2 3-4 5-6 7-8 9-10 1 - 2 being the worst, 9 - 10 being the best.Did you engage with our customer support? Yes No Did the customer care executive solve your query / answer your question? Yes No How could we improve?Account CreationOn a scale of 1 - 10, how did you find the process of creating your account? 1-2 3-4 5-6 7-8 9-10 1 - 2 being the most difficult, 9 - 10 being the easiest.Overall ExperienceOn a scale of 1 - 10, how supported did you feel during your shopping experience? 1-2 3-4 5-6 7-8 9-10 1 - 2 being the least supported, 9 - 10 being the most supported.Considering your overall experience, how would you rate your online shopping experience? 1-2 3-4 5-6 7-8 9-10 1 - 2 being the worst, 9 - 10 being the best.How could we improve?On a scale of 1 - 10, how likely are you to recommend MIA to your friends, family, colleagues? 1-2 3-4 5-6 7-8 9-10 1 - 2 being the least likely, 9 - 10 being the most likely.How could we improve?
